Frequently Asked Questions

Got questions about Pioneer Materials West? We’re here to help.

What is your service area?

Pioneer Materials West serves customers within an approximately 75-mile radius from each of our locations in Colorado (Berthoud, Centennial, Denver (PMW Acoustical), Grand Junction, Gypsum, Silverthorne, Steamboat Springs) and Wyoming (Casper).

How are your crews trained?

We train and certify all Pioneer Materials West operators in-house so that they are prepared to safely deliver materials to your jobsite. We hold weekly training sessions on safety for all employees, and we even offer a safety incentive benefit program for our stockers and warehousemen.

What type of fleet do you have?

Like our fellow GMS companies, Pioneer Materials West commands a delivery fleet of expertly maintained vehicles, including boom trucks for multi-story projects, flatbed trucks, and more. In total, the Pioneer fleet includes some of the most innovative material handling equipment in CO and WY.

Is there a truck near me?

Our fleet is dispatched from construction yard locations throughout Colorado and in Wyoming. Each Pioneer Materials West yard offers delivery service within a ~75-mile radius. So, chances are, yes; we have trucks nearby and ready to assist you.

Do you offer delivery outside of standard business hours?

Yes. If you need commercial construction jobsite delivery in CO or WY, before or after business hours, or on weekends, our crews can do that too. Pioneer Materials West is dedicated to going the extra mile to provide excellent customer service.

What types of commercial deliveries do you provide?

Our expert staff are fully trained for delivery to commercial construction sites across Colorado and in Wyoming. We can deliver your materials using walk ups, walk downs, elevator roll-ins, buck hoists, and more. Our delivery fleet is modern and well-maintained, with the capacity to deliver your materials when and where you need them.

Do you perform site inspections?

Yes. Pioneer Materials West performs pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.

Do you deliver to residential sites?

Yes. We use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your window installation if you need them. We can also perform on-site delivery access evaluations.

Can you do a walk up, walk down, or hand up at a residential site?

Yes. For a small additional charge, our expert staff can provide this value-added service to residential construction customers in CO and WY.

Can you special order a product for me?

Yes. We can order many specialty products like fry reglet aluminum trim, Armstrong® Axiom ceiling systems, colored ceiling tiles, non-stock FRP colors, and a variety of tools and fasteners. If you need an item that you don’t see at one of our yards or on the website, let us know and we’ll help get it for you.

Can you help me with my product warranty?

Absolutely! We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.

What types of steel framing do you carry?

We stock 25-gauge to 16-gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.

Are you OSHA compliant?

Yes. We believe nothing is so important that it cannot be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.

Can I pick up an order myself at a yard?

Absolutely! Local construction customers can “will call” orders in advance, or they can visit our yards to speak directly with our expert staff about specific needs. If you don’t see the tool or product you need, we will work with you to special order it.